A1 Biogenomics values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard data when you interact with our services, platforms, and research programs. By using our website, applications, or participating in our initiatives, you consent to the practices described here.

We collect personal details such as names, contact information, and billing data when you register, purchase, or communicate with us. In the course of research and genomics-related services, we may also process sensitive information including health records and genetic data, always under strict ethical and legal safeguards. Technical information such as IP addresses, device identifiers, and browsing activity may be collected automatically to improve functionality and enhance user experience.

The information we collect is used to provide services, process transactions, conduct research, and maintain secure access to our platforms. It also helps us personalize interactions, improve performance, and communicate important updates. We do not sell or rent personal data. Information may be shared only with trusted partners such as service providers, regulatory authorities, or research collaborators, and always under contractual or legal obligations.

We employ strong security measures including encryption, access controls, monitoring, and regular audits to protect data against unauthorized access, loss, or misuse. While we take every precaution, no system can guarantee absolute security, and we encourage users to maintain the confidentiality of their login credentials.

Individuals have the right to access their personal data, request corrections, demand erasure where applicable, restrict processing, transfer their data to another controller, and object to certain uses. Requests are handled promptly in accordance with applicable data protection laws.

Data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. International transfers of data are conducted in compliance with cross-border regulations to ensure equivalent levels of protection.

This Privacy Policy may be updated periodically to reflect changes in law, technology, or business practices. The latest version will always be available on our website or platform. Continued use of our services after updates constitutes acceptance of the revised policy.

For any privacy-related concerns, questions, or requests, you may contact our designated Data Protection Officer through the official support channels provided by A1 Biogenomics.